Technical Project Manger

San Francisco, CA

Introduction

We are looking for a Technical Project Manager for our client that is an ultra-high-touch bank that provides extraordinary client service. They believe that one-on-one interactions build lasting relationships. They move quickly to serve their clients’ needs so that their financial transactions are handled with ease and efficiency. Client trust and security are paramount in our line of business. Ultimately, their goal is unsurpassed client satisfaction which will lead to personal referrals. They recognize that their competitive advantage starts with their people and their culture. This bank works hard and moves quickly as a very coordinated team. If you are looking for an opportunity to grow and contribute in a fun, fast-paced environment, this opportunity is for you.

responsibilities

 

The Technical Project Manager will be working as part of the Infrastructure Risk Management team, within Information Services.  The Infrastructure Risk Management team leads the IS initiative to identify, preempt, mitigate and monitor all technology risk factors for IS Infrastructure.

The team is looking for an experienced, implementation focused, self-motivated Technical Project Manager to drive one or more key technology projects to completion.  Projects in scope for management will involve industry leading products and technologies in Information management and Information Security will have technical project teams, company-wide stakeholders, and project budgets.

Summary:

This position reports directly to the Manager of Infrastructure Risk Management, within Information Services, and where applicable will also have responsibilities to the company PMO for implementing the established project management process and reporting.

 

The Infrastructure Risk Management team has a central and key role in working with IS, Information Security, Internal Audit, Business Stakeholders, and Regulatory Bodies to ensure the company IS Infrastructure risk is managed for regulatory compliance, compliance to company standards and policies.  The IS scope includes datacenter infrastructure, core banking systems, branch offices, and corporate office systems.

 

The Technical Project Manager role has the key responsibility of implementing approved technology initiatives within a complex technical and operational environment.

Initiatives for upcoming implementation involve technologies including the following:

  • Network Access Control (NAC)

  • Multi-factor Authentication (MFA)

  • Unauthorized software detection and removal (both server and desktop platform scope)

Responsibilities:

  • Lead project teams to implement technical projects to specification, on time, and within budget.

  • Work with project steering committees to govern projects in accordance with company policies, escalate, and resolve project issues and risks as they arise.

  • Engage with Infrastructure Risk Manager, and Business Analysts, during the requirements definition process to assist with future project scoping and budgeting as required.

  • Engage with Infrastructure Risk Manager, and Business Analysts, if project scope and requirements change during active project implementation, to ensure risk and policy compliance objectives are met.

  • Liaise with the company central PMO and govern projects in accordance with the company methods, including creation of the prescribed standard project documentation and reporting.

  • Develop and execute effective communication plans, within all available media contexts, including in-person verbal, and written communication.

  • Liaise with vendors during all stages of commissioning of works, including the preparation of request for bid, bid evaluation, vendor selection, and subsequent management of vendor deliverables during project implementation.

  • Develop detailed project plans, where required.

  • Manage project implementation via the most appropriate methodology, including Waterfall, Agile, and possibly multiple methodologies as required.

 

requirements

Professional Skills/Competency:

  • Ability to lead and influence project teams in a matrix-management environment, where project team members usually have multiple competing responsibilities.

  • Strong quantitative and analytical skills, including the ability to create, track, and forecast project financial /budgetary status and information.

  • Clear understanding of project governance by steering committee, with the ability to identify and escalate project issues and risks as required.

  • Excellent communication skills, including ability to effectively present in verbal and written forms to both business and technical audiences at all levels of the organization.

  • Strong orientation to clients /stakeholders, including demonstrated ability and motivation to understand the business needs and requirements. 

Personal Skills/Competency:

  • Excellent team leadership skills, and the ability to motivate and influence teams.

  • Consistently demonstrates and follows high standards of integrity in business decision-making.

  • Looks toward the broadest possible view of an issue/ challenge; can easily pose future scenarios; can think broadly about all aspects of the Bank; can discuss multiple considerations of an issue and forecast them into the future; understands in general how the Bank IS works and adds /generates value.

  • Demonstrates excellent communication and interpersonal skills; able to communicate clearly and concisely in a variety of settings and styles; is effective in a variety of formal presentation and meeting settings.

  • Gains support for change by providing context and responding with sensitivity to concerns; takes initiative to recommend/ develop innovative approaches to getting things done.

  • Can quickly find common ground and solve problems for the good of all; is a team player and encourages collaboration.

  • Vision must be sufficient to read data reports, manuals and computer screens.

  • Hearing must be sufficient to understand a conversation at a normal volume, including telephone calls and in person.

  • Speech must be coherent to clearly convey or exchange information, including the giving and receiving of assignments and/or directions.

  • Position involves sitting most of the time, but may involve walking or standing for brief periods of time.

  • Must be able to travel as position requires.

  • May be required to lift 25-50lbs.